Welcome to The Player Tour
We may receive and store
- information about you provided by you such as, e.g., your name, email address, address or postal code, date of birth, gender, payment method and/or telephone number. We collect this information in a number of ways, including when you enter it while using our service, interact with our customer service, or participate in game play or marketing promotions;
- information when you choose to provide account settings, set preferences in your account, or otherwise provide information to us through our service or elsewhere;
- information about you and your use of our service that are collected automatically, e.g., information regarding your computer, mobile or other devices (including its unique identifiers) used to access our service or details of your interactions with our customer service, including the time and reason for contacting us; transcripts of any conversations, and if you call us, your phone number and call recordings; statistics on page views; referral URLs, IP address (which may tell us your location), browser and standard web server log information and information collected by cookies, web beacons and other technologies such as, e.g., ad data (see below for more information). This information includes anonymous identifiers, operating system and version, pages you view on our Sites, search terms you entered to arrive at our Sites and other information regarding your access to and/or use of our services. We may combine this information with other information that we have collected about you, including, where applicable, your username, name, and other personal information.
- We might also get information from other sources, including from both online and offline data providers, such as, e.g., demographics, statistics and Internet browsing behavior. We will seek assurance from those providers that they are legally permitted to disclose your personal information to us.
Our services may allow access to, or make available opportunities for you to view, and/or receive, certain content, information, products and services based on your location (“Context Aware Location Assessment Content”). In order to make Context Aware Location Assessment Content available to you, the Services will determine your location using one or more points of data, reference and/or information associated with, among other things, the device you use to access and use the Sites, including GPS data and other data points, reference or information. If you have set your device to disable location services such as, e.g., GPS or internet access, or if you do not authorize the Sites to access your location data, we may not be able to determine your location and perform the services to you so that you may not be able to access, view and/or receive Context Aware Location Assessment Content.
Use of Information Collected
We use the information to provide, analyse, manage and personalize our services and marketing efforts, to process your membership registration, orders, payments and payments methods, to comply with legal requirements, to communicate with you, to detect and prevent fraud or misuse and to verify your eligibility to win prizes or Merit Points. In relation to our promotion activities, we may send you emails with special offers but you may opt-out at any time (see below).
We also use the information to provide third-party payment providers with the information such third-party payment providers need to process and complete the transaction.
We have put in place a privacy protection control systems designed to ensure that your personal data including your billing and account information remain safe and private. We do not sell or rent personal information to other companies but occasionally may use your demographic and profile data for marketing purpose. If you prefer that we do not use this marketing data, please contact us with your request.
Sometimes, the use of your personal information may result in automated decisions being taken on the basis of a computer determination (using software algorithms). For example, we use automated decisions to assess your playing ability or to recommend actions or tournaments to you or to match you with playing partners. We have implemented measures to safeguard the rights and interests of individuals whose personal information is subject to automated decision-making, including the right to contest the decision, to express your point of view, and to require a human review of the decision. You can exercise this right by sending an email to us at [email protected].
Transfer or Disclosure of Information
In order to improve our services, to protect our business (against, i.a., misuse of our terms and conditions, fraud or illegal activity) and/or to satisfy any applicable law, regulation, or governmental request, we may transfer information to our affiliates, licensees and to third parties, in particular, but not limited to, service providers, across borders, and from your country or jurisdiction to other countries or jurisdictions, as required or permitted by law.
Navigational History/Cookies/ Internet Advertising
Email Mailing List
When you opted in to join our e-mail program of any of our Sites, we do not make any of our e-mail lists available to other companies. We may send out emails a few times a month that promote special offers, sales items or Tour news that we feel may be of interest to our Members. We also periodically send out a newsletter that provides product reviews and The Player Tour information. There is an “unsubscribe” website link at the bottom of each email that you can fill out if you decide that you do not want to receive any further emails from the The Player Tour. Please note that you cannot unsubscribe from email correspondence from us which is used for account transactions or otherwise in relation to your membership and our services.
Our Sites have reasonable encryption and security measures in place to protect the loss, misuse, unauthorized access and alteration of information. Secure servers are used when you place an order on our website. We use SSL (secure sockets layer), a security protocol that allows sensitive information to be transmitted securely. The SSL encrypts all personal and credit card information you send through the website. All customer data is protected against unauthorized access through password protected databases. Following a transaction, your personal credit card information will not be stored on our servers. You will acknowledge, however, that a 100% security cannot be guaranteed.
Other Website Links
This Sites contain links to other websites and/or platforms. These sites and platforms may have separate privacy policies and independent terms and conditions of use, which we recommend to read. We are not responsible for the privacy practices or the content of such websites.
Changes and Updates
Access to your Personal Information and Your Privacy Rights
You may change your privacy preferences (e.g., ask us not to share your Personal Information with a particular third party) by sending an email to the contact address provided above detailing your privacy request. Other privacy preferences (e.g., limiting location services), depending on the nature of the specific feature, functionality or offering, may be designated by modifying your account privacy, permissions and/or settings on your mobile device (if applicable) and the Sites.
If you are a resident of the European Union, you can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information. You can exercise these rights by sending an email to us at [email protected].
You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails we send you or by sending an email to us. Please note that “opt-out” and “unsubscribe” requests may not take effect immediately and may take a reasonable amount of time to receive, process and apply, during which time your information shall remain subject to the prior privacy settings. Further, also please note that in order to keep you informed about the operation of our services, we may still send you administrative emails, notifications and announcements that are needed for the proper functioning and administration of the services, including, without limitation, for the purposes described above, in connection with your use thereof.
If we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority. (Contact details for data protection authorities in the European Economic Area are available here.)
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
Transfer of Personal Information to the United States
Legal Basis For Our Use (EEA visitors only)
If you are a resident from the European Economic Area, our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you.
If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information). Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are.
If you have questions about or need further information concerning the legal basis on which we collect and use your personal information for any specific processing activity, please contact us by sending an email to us at [email protected].
Last updated December 2019